Shipping Policy

Shipping Policy

Shipping cheese is not a walk in the park.  Because cheese is fragile and highly perishable it requires swift shipping and special attention.  For all of our shipping, we use either FedEx standard overnight, 2-day, or ground.  Due to the need for speed, shipping costs might be slightly higher than you were expecting, but this is simply so that the product can arrive at your doorstep in perfect condition.  Please read our shipping policy below, and if you have any further questions, feel free to email or call us at (718) 599-7588.  Thanks!

Processing Your Shipment

When we receive your order, we require one day to process and prepare your shipment, and it will be shipped the following business day.

If you are shipping to a location within the shaded area on the map: You are eligible for ground delivery on all purchases. All products will arrive the next business day. We send out deliveries Monday through Thursday, with the exception of national holidays.

If you are shipping to a location outside the shaded area on the map: Unless you are ordering only grocery items, we recommend shipping your product using 2-day or standard overnight shipping.  If you choose to ship standard overnight, we send out deliveries Monday through Thursday.  If you choose to ship 2-day, we send out deliveries Monday through Wednesday.

Note: If you want to ship to multiple addresses, please complete each transaction separately. You can save your account information to avoid re-entering your billing information each time. 

Ordering Perishable Product

We are excited to share our cheeses with you, but when ordering perishable products through the mail, there are a couple of things to keep in mind.

If you are shipping perishable product to a location outside the shaded area on the map above, and you choose to ship 2-day, it may affect the condition in which your products arrive.  We will most likely choose firmer, more aged cheeses that will survive a longer travel time.  If your heart is set on softer, stinkier, or blue cheeses, we recommend choosing to ship standard overnight. Also, during warmer months we strongly suggest shipping your product via standard overnight.

One last note…

Sometimes, things come up.  It is the mail after all.  If you are unhappy with what you received from Bedford Cheese Shop, it is important to remember that we are not responsible for the following:

- Foul , rough, severe weather and/or “acts of god” (earthquakes, tsunamis, global pandemic, etc.)

- Incorrect shipping address

- Unopened shipments. Our boxes are clearly labeled “Perishable,” and while product is packed in insulated boxes with ice packs, any dairy product must be refrigerated upon receipt.

- No available recipient.  Please make sure that someone will be able to receive the delivery in a timely manner. Providing the recipient’s phone number is always helpful.